What do hotel staff in China ask when you check in?

Expect to hear 您叫什么名字? (nín jiào shénme míngzi, "What's your name?"). Useful things to say: 我有预订。 (wǒ yǒu yùdìng, "I have a booking") and 我叫Mark。 (wǒ jiào Mark, "My name is Mark").

The whole conversation: Checking in

A hotel off Nanjing Road. Reception wants your name, your passport and a deposit.

  1. You say
    我有预订。 wǒ yǒu yùdìng I have a booking.
  2. You hear
    您叫什么名字? nín jiào shénme míngzi What's your name?
  3. You say
    我叫Mark。 wǒ jiào Mark My name is Mark.
  4. You hear
    押金五百。 yājīn wǔbǎi The deposit is five hundred.

    Hotels hold a deposit and refund it when you check out.

  5. You hear
    这是您的房卡。 zhè shì nín de fángkǎ Here is your key card.
  6. You hear
    早餐在二楼。 zǎocān zài èr lóu Breakfast is on the second floor.
  7. You say
    WiFi密码是多少? WiFi mìmǎ shì duōshao What's the wifi password?
  8. You say
    空调坏了。 kōngtiáo huài le The air-con is broken.
  9. You say
    几点退房? jǐ diǎn tuìfáng What time is checkout?
Is this what people really say here?

Questions about this scene

What do hotel staff in China ask when you check in?

Expect to hear 您叫什么名字? (nín jiào shénme míngzi, "What's your name?"). Useful things to say: 我有预订。 (wǒ yǒu yùdìng, "I have a booking") and 我叫Mark。 (wǒ jiào Mark, "My name is Mark").

What does "您叫什么名字?" mean in Mandarin (China)?

It means "What's your name?". It is pronounced nín jiào shénme míngzi. A natural reply is 我叫Mark。 (wǒ jiào Mark), "My name is Mark".