What do hotel staff in Japan ask when you check in?

Expect to hear お名前をいただけますか? (o-namae o itadakemasu ka, "May I have your name?"). Useful things to say: チェックインをお願いします。 (chekku-in o onegai shimasu, "Check in, please") and 予約しています。 (yoyaku shite imasu, "I have a booking").

The whole conversation: Checking in at the hotel

Check-in is usually from 3pm. Most hotels will keep your bags if you arrive early.

  1. You say
    チェックインをお願いします。 chekku-in o onegai shimasu Check in, please.
  2. You say
    予約しています。 yoyaku shite imasu I have a booking.
  3. You hear
    お名前をいただけますか? o-namae o itadakemasu ka May I have your name?
  4. You hear
    朝食は七時からです。 chōshoku wa shichi-ji kara desu Breakfast is from seven.
  5. You hear
    こちらがお部屋の鍵です。 kochira ga o-heya no kagi desu Here is your room key.
  6. You say
    荷物を預かってもらえますか? nimotsu o azukatte moraemasu ka Could you keep my luggage?
  7. You say
    Wi-Fiのパスワードは? waifai no pasuwādo wa What's the Wi-Fi password?
  8. You say
    タオルをもう一枚ください。 taoru o mō ichi-mai kudasai One more towel, please.
Is this what people really say here?

Questions about this scene

What do hotel staff in Japan ask when you check in?

Expect to hear お名前をいただけますか? (o-namae o itadakemasu ka, "May I have your name?"). Useful things to say: チェックインをお願いします。 (chekku-in o onegai shimasu, "Check in, please") and 予約しています。 (yoyaku shite imasu, "I have a booking").

What does "お名前をいただけますか?" mean in Japanese?

It means "May I have your name?". It is pronounced o-namae o itadakemasu ka. A natural reply is 荷物を預かってもらえますか? (nimotsu o azukatte moraemasu ka), "Could you keep my luggage?".