What do hotel staff in Vietnam ask when you check in?

Expect to hear Anh tên gì ạ? (ang ten zee ah, "What's your name?"). Useful things to say: Tôi đã đặt phòng. (toy dah dat fawng, "I have a booking") and Tôi tên là Mark. (toy ten lah Mark, "My name is Mark").

The whole conversation: Checking in at the hotel

A hotel near My Khe beach. The receptionist smiles.

  1. You say
    Tôi đã đặt phòng. toy dah dat fawng I have a booking.
  2. You hear
    Anh tên gì ạ? ang ten zee ah What's your name?
  3. You say
    Tôi tên là Mark. toy ten lah Mark My name is Mark.
  4. You hear
    Phòng anh ở tầng năm. fawng ang uh tung nahm Your room is on the fifth floor.
  5. You hear
    Ăn sáng từ sáu giờ. an sahng tuh sow zuh Breakfast is from six o'clock.
  6. You say
    Mật khẩu wifi là gì? mut khoh wai-fai lah zee What's the wifi password?
  7. You say
    Máy lạnh không chạy. my lang khome chai The air-con isn't working.

    In Hanoi you will hear điều hòa instead.

  8. You say
    Mấy giờ trả phòng? may zuh chah fawng What time is checkout?
Is this what people really say here?

Questions about this scene

What do hotel staff in Vietnam ask when you check in?

Expect to hear Anh tên gì ạ? (ang ten zee ah, "What's your name?"). Useful things to say: Tôi đã đặt phòng. (toy dah dat fawng, "I have a booking") and Tôi tên là Mark. (toy ten lah Mark, "My name is Mark").

What does "Anh tên gì ạ?" mean in Vietnamese?

It means "What's your name?". It is pronounced ang ten zee ah. A natural reply is Tôi tên là Mark. (toy ten lah Mark), "My name is Mark".